J Blackwood Rod Co. wants you to be satisfied with your new custom rod. If for some reason you are not satisfied with the workmanship of your new rod, please return it unused and in the packaging in which it was received within 30 days for a full refund of your purchased price, not including shipping charges. Please call me at 325.617.8081 to discuss before returning your rod.
J Blackwood Rod Co. rods are custom crafted using the finest quality blanks and components. Years of custom rod building experience, attention to detail, quality, and craftsmanship allow me to build you a rod you will be proud to use. We know that defects can occur and that is why we offer the following warranty on every rod we sell: We will warranty our rods if they are damaged or broken due to workmanship and under normal fishing conditions. All decisions concerning damages and broken rods will be determined by J Blackwood Rod Co. and the rod blank manufacturer. All rods come with a 12 month replacement policy for a defective rod. The broken rod must be returned to J Blackwood Co. @ 6572 Spy Glass Dr. San Angelo, TX 76904 along with an explanation of the how the rod was damaged or broken and a $50 check or money order to cover shipping and handling costs of the replacement rod. J Blackwood Rod Co. and the blank manufacturer will then determine the damage and contact you about the rod warranty claim. A copy of the purchase receipt MUST be provided to show the date of purchase. If your rod is damaged or broken AFTER the 12 month period, we will offer you a replacement rod equal to the damaged or broken rod for 50% off the MSRP. The broken rod will be inspected by J Blackwood Rod Co. and the blank manufacturer to determine the damage. This warranty does not cover any damages to the craftsmanship, blank, or components caused by fire, intentional acts, accidents, misuse, abuse, natural disasters, repair, or modification. PLEASE KEEP YOUR ORIGINAL PURCHASE RECEIPT. For any questions, please contact me at 325-374-3793 or firstname.lastname@example.org.